Accessibility Statement

Web Accessibility Statement

General

Eberjey cares about all of our customers and is committed to facilitating and improving the accessibility and usability of its Website, eberjey.com (the "Website"), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to users of screen reader technology. To accomplish this, Eberjey has partnered with UsableNet Inc ("UsableNet"), a leading web accessibility consultant, by implementing its technology that will enable and maintain accessibility in-line with the Web Content Accessibility Guidelines (WCAG), which also brings the Website into conformance with the Americans with Disabilities Act of 1990.

The initial accessibility work has been completed (where testing has been performed both with automatic accessibility testing tools and users of screen readers to identify issues) and remediation has been applied. UsableNet will continue to monitor the Website and make accessibility updates when needed. Users can "Enable Accessibility" via the first keyboard focused input or select the highly visible "Enable Accessibility" icon in order to benefit from always getting the accessibility enabled enhancements, ensuring equal access, to all features and functions.

Disclaimer

Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Website as accessible as possible some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.

Contact Us

If, at any time, you have specific questions or concerns about the accessibility of any particular web page on the Website, then please contact us by e-mail at hello@eberjey.com or by phone at 877 323 7539. If you do encounter an accessibility issue, then please be sure to specify the web page and nature of the issue, and we will make all reasonable efforts to make that page or the information contained therein accessible for you. Thanks for visiting.

EBERJEY.COM WEBSITE ACCESSIBILITY STATEMENT


Eberjey is committed to facilitating the accessibility and usability of its website, eberjey.com, for people with disabilities. We are continually improving the user experience and accessibility of our website to ensure equal access to all of our users. Eberjey will continue to implement additional updates to our website based on the relevant guidelines. We use the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard and other standards to the extent required by the Americans with Disabilities Act ("ADA”). W3C’s guidelines explain how to make web content more accessible for people with disabilities. Conformance to these guidelines will help us to continually and consistently provide a site that is more user friendly and accessible to everyone. 


CONTACT EBERJEY WITH YOUR ACCESSIBILITY QUESTIONS


Please be aware that our efforts are ongoing, however we welcome your feedback. If, at any time, you have specific questions or concerns about the status of the accessibility of our site, or the accessibility of any particular web page on eberjey.com, please contact us by emailing hello@eberjey.com or calling 1-800-691-9101. We will make all reasonable efforts to make that page accessible for you. and to otherwise assist you with your requests and inquires. You can also call or email us for assistance with orders or product-related questions. Our Customer Service team can help you place orders and answer any questions you may have if you encounter an accessibility issue. Our goal is to respond to feedback within 2 business days.